Can retail banking be replaced by a Smartphone app?

How relevant is an expensive branch structure?

Can banks reduce costs while improving customer centricity?

Retail banks will continue to play a key role in the digital banking world, and at TAM Professional Services we believe that the key to success in tomorrow’s world will be the ability to successfully combine an online strategy with local presence. This requires a clear branch transformation strategy, an optimized self-service network and an efficient organization.

At TAM Professional Services we help retail banks realize the best turnaround approach for their organization. We advise, we implement, we manage the change process and we train staff and management for sustainable results.

Transform your branch network and improve your service level at considerable cost savings!

Retail banks opportunities
Banks have great opportunities ahead…
Our approach to leverage the existing branch and ATM network and optimize operations is based on four pillars:
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Potential vs Complexity
The four opportunities each have their own cost saving potential, dependent on the complexity and current situation.
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Providing solutions
There’s no silver bullet; providing the best solutions by asking the right questions.
Market circumstances, regulatory framework and the strategic direction of the bank are key elements that define the right approach.
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End to end approach
We combine strategic consultancy skills, subject matter expertise and hands-on implementation capabilities to support your organization in all stages of transformation and optimisation.
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T.A.M. optimizes your cash supply chain
Partners with
EY
Why us

With strategic global alliance between EY and TAM:

  • We have broad and deep experience of the European market and regulations.
  • Our team combines strategic skills with hands-on experiences.
  • We have in-depth knowledge and experience within branch transformations and the cash environment.
  • We have a truly integrated global network which enables us to bring in benchmarks an leading practices based on international experiences.
Proven track record

TAM Professional Services’ team of experts has supported major banks in turning around their organizational model and realizing significant cost savings while maintaining a high service level and keeping full control over their branch operation performance.

Save costs with TAM Professional Services!

Optimization of the branch network footprint, remote management services, help desk services, technical monitoring and vendor management contributed to efficiency improvements and over 25% annual cost savings.

We'd love to share some of our success stories with you, contact us!
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